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Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. 


We at Way Out West Candles strive to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for orders within 30 days from the date of shipment and in new, unused condition with original packaging.  Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns.

If your item was damaged upon receipt, please contact us within 7 days of receiving of the item at

Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.


We accept payment with all major credit cards and PayPal.

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